Lufthansa Group, the largest airlines group in Europe, will open its first southern European digital hub in Barcelona. The center will start operating in the coming months with the support of the Catalan service company Quantion and will employ 300 workers who will develop solutions to enhance the flight experience for passengers.
It will become the second largest Lufthansa innovation center in Europe, only behind the hub that the group has located in Poland.
The centre will be part of the group’s digital unit, the Lufthansa Group Digital Hangar, and will work for some airlines in its network, including Austrian Airlines, Brussels Airlines, Lufthansa and Swiss International Air Lines.
Christian Spannbauer, Chief Technology Officer Digital Hangar, stated: “Barcelona brings together many different cultures and attracts the highly qualified people we are looking for to drive the Lufthansa Groups’ digital ambitions and continuously grow.” “I am thrilled that, thanks to the collaboration with Quantion, we will welcome 300 new digital talents to the Digital Hangar ecosystem over the next years, strengthening the digital innovation power of our airlines in the delivery of digital products and creating real added value for our customers”, he added.
Established on September 14, 2022, Digital Hangar’s mission is to craft the ultimate interconnected travel experience – encompassing physical, human, and digital elements – for all brands within the Lufthansa Group. Committed to propelling digital transformation, they aspire to lead and innovate in shaping advanced digital solutions for the airline sector. Presently, the Digital Hangar ecosystem boasts over 1,000 skilled professionals spread across its digital divisions in Brussels, Frankfurt, Gdansk, Vienna, and Zurich.
The incoming experts at this novel digital hub will hold roles such as Product Owners, Agile Coaches, Solution Architects, Scrum Masters, Business Analysts, Software Engineers, UI/UX Designers, and Data & Analytics Specialists. Their focus will be on digitization initiatives spanning cutting-edge reservation processes, multi-channel self-service tools, and the creation of personalized digital portals aboard aircraft to cater to individual passenger needs.
Overseeing the digital hub operations in Barcelona is Quantion, a Catalan firm established in 2015. Boasting a workforce exceeding 120 technology professionals, Quantion aids enterprises seeking to accelerate their digital transformation endeavors. Their service model revolves around a Digital Factory approach, enabling them to handle end-to-end projects encompassing ideation, conceptualization, visual design, user experience enhancement, and application development.
